When a national property and real estate group entered a major growth phase, their internal recruitment team struggled to keep pace. New developments, portfolio expansions and high-volume leasing activity meant they were managing constant hiring demands across multiple locations. Roles varied widely — from property managers and leasing coordinators to commercial administration and project support — and the shifting workload made traditional recruitment approaches far too rigid.
The organisation approached PEP Industries seeking a solution that could scale with them. After gaining a detailed understanding of their structure, upcoming projects, and workforce challenges, we designed a tailored recruitment model that combined permanent recruitment, temporary staffing and targeted search into one flexible framework. This allowed them to stabilise critical areas while continuing to grow.
Working closely with senior leadership, we prioritised urgent vacancies, forecasted staffing needs around development timelines, and implemented a responsive process that adapted quickly to peaks in activity. Dedicated support was provided to different arms of the business — residential, commercial, asset management and head office — ensuring each function received the right level of focus.
Within the first three months, we helped the organisation successfully fill a series of essential roles across multiple sites, including positions that had remained vacant for months. Interim staff were placed to support leasing surges and new property launches, while long-term placements strengthened operational consistency. Hiring delays decreased, service delivery improved and the business gained a recruitment partner who understood the pace, complexity and evolving needs of the property sector.
